For emergencies immediately call 911                                   Homelessness emergencies call 211 or  311

​General helplines

• United Way 2-1-1:
  • Phone: Dial 2-1-1 or (404) 614-1000.
  • Text: Send your ZIP code and need to 898211.
  • Availability: 24/7, confidential, and available in over 140 languages. They provide referrals for shelter, food, and other social services.
• City of Atlanta 3-1-1:
  • Phone: Dial 3-1-1.
  • Availability: Monday–Friday, 7 a.m.–7 p.m. This service is specifically for those located within the City of Atlanta.
• Policing Alternatives & Diversion (PAD) Initiative:
  • Phone: Call 3-1-1 and select the Supportive Services option to reach the Community Response Team.
  • Availability: Monday–Friday, 7 a.m.–12 a.m. This service addresses community concerns related to poverty and behavioral health. 

Emergency shelters and housing programs

• Atlanta Mission: Offers shelter and recovery programs.
  • Men's Shelter (The Shepherd's Inn): (404) 367-2493.
  • Women & Children's Shelter (My Sister's House): (404) 367-2465. Women must first go through Restoration House.
  • Emergency Shelter for Women & Children (Restoration House): (404) 588-4007.
• The Gateway Center: A coordinated entry point for connecting people to housing and services.
  • Phone: (404) 215-6600.
  • Address: 275 Pryor St. SW, Atlanta, GA 30303.
• The Salvation Army Metro Atlanta:
  • Phone: (404) 486-2710.
  • Red Shield Services (for men): (404) 486-2700.
• Nicholas House: Provides housing for homeless families. Call for an assessment and potential placement.
  • Phone: (404) 622-0793.
• Covenant House Georgia: Serves homeless youth ages 18–24.
  • Phone: (404) 589-0900.
• CHRIS 180: Provides youth services, including a drop-in center called "The SPOT."
  • The SPOT Drop-in Center: (404) 489-4809. 

 Specialized helplines 

• National Domestic Violence Hotline:
  • Phone: 1-800-799-7233.
  • Languages: Assistance is available in English and Spanish.
• National Call Center for Homeless Veterans:
  • Phone: 1-877-424-3838.
  • Availability: 24/7 confidential counseling.
• National Runaway Safeline:
  • Phone: 1-800-786-2929.
  • Availability: 24/7 for young people at risk of homelessness. 
• Statewide Human Trafficking Hotline: call 1-866-363-4842