General helplines

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• United Way 2-1-1:

  • Phone: Dial 2-1-1 or (404) 614-1000.

  • Text: Send your ZIP code and need to 898211.

  • Availability: 24/7, confidential, and available in over 140 languages. They provide referrals for shelter, food, and other social services.

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• City of Atlanta 3-1-1:

  • Phone: Dial 3-1-1.

  • Availability: Monday–Friday, 7 a.m.–7 p.m. This service is specifically for those located within the City of Atlanta.

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• Policing Alternatives & Diversion (PAD) Initiative:

  • Phone: Call 3-1-1 and select the Supportive Services option to reach the Community Response Team.

  • Availability: Monday–Friday, 7 a.m.–12 a.m. This service addresses community concerns related to poverty and behavioral health. 

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Emergency shelters and housing programs

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• Atlanta Mission: Offers shelter and recovery programs.

  • Men's Shelter (The Shepherd's Inn): (404) 367-2493.

  • Women & Children's Shelter (My Sister's House): (404) 367-2465. Women must first go through Restoration House.

  • Emergency Shelter for Women & Children (Restoration House): (404) 588-4007.

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• The Gateway Center: A coordinated entry point for connecting people to housing and services.

  • Phone: (404) 215-6600.

  • Address: 275 Pryor St. SW, Atlanta, GA 30303.

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• The Salvation Army Metro Atlanta:

  • Phone: (404) 486-2710.

  • Red Shield Services (for men): (404) 486-2700.

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• Nicholas House: Provides housing for homeless families. Call for an assessment and potential placement.

  • Phone: (404) 622-0793.

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• Covenant House Georgia: Serves homeless youth ages 18–24.

  • Phone: (404) 589-0900.

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• CHRIS 180: Provides youth services, including a drop-in center called "The SPOT."

  • The SPOT Drop-in Center: (404) 489-4809. 

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 Specialized helplines 

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• National Domestic Violence Hotline:

  • Phone: 1-800-799-7233.

  • Languages: Assistance is available in English and Spanish.

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• National Call Center for Homeless Veterans:

  • Phone: 1-877-424-3838.

  • Availability: 24/7 confidential counseling.

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• National Runaway Safeline:

  • Phone: 1-800-786-2929.

  • Availability: 24/7 for young people at risk of homelessness. 

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• Statewide Human Trafficking Hotline: call 1-866-363-4842

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